Privacy policy

Privacy Policy

This policy explains how The Pillow Company Kids collects, uses and protects the information you give us when you use thepillowcompanykids.com or buy from us.

We may update this policy from time to time by changing this page. Please check it now and then to make sure you are happy with any changes.

What we collect

• Your name
• Contact details, including your email address, phone number and delivery address
• Order details, such as what you bought and when
• Preferences you share with us, such as the prints you like or a name for personalisation
• How you use our website, collected through cookies (see below)

We do not see or store your card details. Payments are handled by our payment gateway, which processes them securely.

How we use it

• To process, pack, deliver and support your order
• To keep our own records
• To improve our products, our website and our service
• To send you emails or messages about new pieces and offers, if you have agreed to receive them. You can unsubscribe at any time.
• To contact you about your order or about feedback you have given us

Who we share it with

We share only what is needed to run your order: with our payment gateway, our delivery partners, and the service providers that run our website and messages. We may share it with our sister brands under the same ownership. We never sell your information.

Security

We keep your information secure with suitable physical, electronic and managerial safeguards to prevent unauthorised access or disclosure.

Cookies

A cookie is a small file placed on your device with your permission. We use cookies to see which pages are used, to remember what is in your cart, and to improve the website. Cookies do not give us access to your device or to any information about you other than what you choose to share. You can turn cookies off in your browser settings, though some parts of the website may not work as well.

Messages and WhatsApp

If you sign up for text or WhatsApp updates, you agree to receive messages about our products and offers on the number you gave us. Signing up is not a condition of buying. Standard message and data rates may apply. Reply STOP at any time to opt out.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you, or to stop sending you marketing, by writing to us at the address below. We keep order records for as long as the law requires.

Questions

For any questions about this policy, please contact us at hello@thepillowcompanykids.com or +91 98188 81096.